After every big storm we get the same calls. Here is what happened and what to check before we come out.
Houston loses power a lot, and gates take it worse than most equipment because they sit outside at the end of a long wire run with a metal post that attracts lightning. After an outage the gate is either stuck closed, stuck open, or behaving strangely.
Here is how to reset it, and how to tell a reset from real damage.
If the reset does not bring it back, the outage did more than cut power.
Replacing a board without adding surge protection means doing it again next storm. We install surge protection on the incoming power and on the low-voltage lines to keypads, intercoms, and loops. It is inexpensive compared to a board.
A properly sized battery backup keeps the gate running through most outages. For rural gates or properties where outages last days, we add solar charging so the gate never depends on the grid.
Reset the breaker and GFCI, power-cycle the operator, and give the battery time to charge. If it is still dead, the board or a fuse is likely damaged. Call us.
Some operators are set to fail-open, and some battery backups open the gate when the battery runs low so you are not locked in. We can change this behavior if you prefer fail-secure.
Often yes, under the dwelling or other-structures coverage. We provide a written diagnosis and invoice you can submit.
Surge protection on power and low-voltage lines, a healthy battery backup, and for remote gates, solar charging.
We prioritize gates that are stuck open or trapping vehicles. Call (346) 872-8671 and we will give you an honest arrival window.
Call and we answer within 30 minutes. The owner or a senior technician comes out, diagnoses, and gives you a written quote before any work starts.