Three things cause nearly every dead remote. Here is how to tell them apart.
When a remote stops opening the gate, it is the battery, the programming, or the receiver in the operator. The first two you can often handle yourself. The third is a service call.
Work through these in order. If the remotes all died at once, skip to the receiver section and call (346) 872-8671.
If other remotes or the keypad still work, the problem is that remote.
If the keypad or a hardwired button still opens the gate but no remote does, the receiver is the problem.
Short range means a weak battery, a damaged antenna, or interference. Metal enclosures around the operator and LED lighting near the receiver both cut range. We relocate the antenna or add an external one.
If you are on your third lost remote, a keypad or a phone-based system is cheaper and easier. Everyone gets their own code or app credential, and nothing gets lost in a car.
Press the learn button on the operator or receiver, then press the remote button within about 30 seconds. The exact steps vary by brand; we can walk you through it on the phone.
The receiver in the operator has failed or lost its memory, usually after a storm. Keypads and buttons still work because they are wired.
Yes. We program additional remotes on the service call and carry replacements for major brands.
Weak battery, damaged antenna, or interference. New battery first, then call us to check the antenna.
Often yes, with a multi-button remote programmed to both, if both use compatible rolling-code receivers.
Call and we answer within 30 minutes. The owner or a senior technician comes out, diagnoses, and gives you a written quote before any work starts.